The security of your accounts is and always has been a top priority for Three Rivers Bank. Debit card fraud affects every bank worldwide and we take it seriously. We are committed to providing you with the most advanced fraud protection solutions available.
Due to an increase of fraudulent debit card activity initiated by foreign merchants, we are blocking transactions originating in foreign countries, except Canada. In addition, we have seen increased fraudulent debit card activity initiated by merchants in the state of Texas. At this time we have blocked some types of debit card transactions in Texas.
If you'll be traveling out of the country or to Texas, please provide us with the dates of travel, destinations and a phone number where you can be reached. If you anticipate conducting transactions through an online retailer located within a foreign country or Texas please provide us with the date you plan to transact as well as the location. You can contact us at (406)755-4271 or (406)755-5432.
As a protective measure, transactions may be blocked if they appear to be suspicious. This includes use of your card in places that are not ordinary for you, such as in other parts of the country or overseas. The bank will try to contact you at the phone number we have on record before taking steps to block your card if a transaction is suspicious. Please contact the bank if you have a new telephone number or if you are using only a cell phone number where we may have had a land line number previously so that our contact information for you is up to date. For added security, always use PIN-based transactions for both credit card and debit card transactions.
Are you traveling internationally? Please let the bank know so we can ensure your card will not be flagged as lost or stolen. Also, let us know if you do not have a chip card (EMV), because in some countries you have to have a chip card to use an ATM. If we need to order a chip card please allow 2 weeks for the new card to arrive.
Card lost or stolen? Please call 1-800-554-8969 for after hour emergency help.
Need to activate or change your Debit Card PIN? Please call 1-800-992-3808.
Debit Card SCAM ALERT!
We have been alerted to a scam involving fraudster calling our customers claiming to be from the Banks Fraud Department and notifying them their debit card may have been compromised. An automated system asks the customer to enter the full 16 digits of the card number.
Three Rivers Bank does not ask for your card number, we have that information on file. THIS IS A SCAM!! Please do not give out your card information. Please call the Bank if you have any questions or if you have given out your card number information.
Debit Card Changes
With the pending emergence of EMV (chip cards), Three Rivers Bank is changing what our cards look like. Three Rivers Bank has chip cards available to order. Please call the Bank and talk with our Personal Bankers about ordering. If you would like to wait, your next debit card renewal will be the new look and have the chip.
New look for Personal Visa Debit Card.
New look for HSA Visa Debit Card.
New look for Business Visa Debit Card.